Operational Risk Manager
Pivotal role to suit a commercially aware, operational risk practitioner who will partner the business, raising understanding & responding effectively to operational, regulatory & legal risks
Salary £45k-£55k dependent on experience
Hybrid working
An opportunity has arisen for an Operational Risk Manager to join our progressive employee services and insurance business. This role is pivotal in ensuring the business understands and responds effectively and appropriately to operational, regulatory and legal risks.
We are a hard-working group of people who encourage a supportive and fun working environment. As our Operational Risk Manager, you will be challenged to create new policies and procedures to support the business in meeting strategic and financial objectives. You will help to further develop and maintain the enterprise risk management framework, reporting on new and existing risks and identifying emerging risks and trends.
You will be confident with FCA, PRA guidelines and data protection laws, being responsible for monitoring, analysing and interpreting changes and applying then to the wider business in a practical way. You will also monitor and analyse data from the business to assess the level of risk and make recommendations to the business regarding course of action.
To be successful in this role you'll have:
- experience in management of operational risk, legal and regulatory change and of operational process and controls ideally from a Financial Services background
- experience of developing, implementing and embedding operational systems and controls
- experience in analysing and compiling management information
- the ability to balance the commercial needs of a business with operational, regulatory and legal requirements
- have confidence persuading and influencing at a senior level
What are we looking for?
- Strong technical and operational knowledge specifically of UK regulation across a range of areas
- Experience in risk management, legal change, and of operational process and controls
- Experience in the development, implementation, delivery and review of operational systems
- Effective report writing and oral communication skills, including the ability to communicate complex requirements simply and to translate them into viable business practices and procedures
- Ability to coach and mentor all levels of staff in compliance related disciplines
- Education to A Level standard as a minimum, degree level desirable
Benefits
- Salary £45k-£55k dependent on experience
- Hybrid working between home and office (3 days in office 2 working from home)
- 26 days annual leave with option to purchase additional holiday days
- Private medical for you and your family
- Employer contributory pension
- Onsite gym
- Free travel insurance for you and your family
- Life assurance – 4 x salary
- Practical Health Plan
- Salary sacrifice options include big technology purchase discounts, retail discounts platform, car lease schemes, share ownership plan and more….
Why Personal Group?
Founded in 1984, Personal Group has grown to become an innovative and leading provider of employee reward and benefits, specialising in providing purpose-built employee engagement solutions.
Since its formation, Personal Group has followed its vision to help organisations build and maintain a healthy, happy and productive workforce. Our environment and culture provide a healthy and flexible place to work, where colleagues are treated fairly and rewarded for their hard work and results.
AIM-listed since 2000, our strategy is focused on widening our footprint across a broader range of industries, predominantly by driving insurance sales through new and existing channels, transforming reward and benefits, and accelerating our SME offer.
Demand for our services has never been greater as employers put an increased focus on improving their employee value propositions. Employers increasingly see employee benefits and well-being services as essential for recruiting and retaining staff in a competitive talent market.
Post-pandemic, we’re seeing sustained demand for our affordable insurance products, both from employers looking to make their workforce more resilient, and employees who want some financial security in case of ill health or death.
As a socially responsible business, we ensure that our offerings across the Group are fair, reasonable, and accessible to all reaches of society, and joining us will give you the chance to be part of a dynamic company that is constantly looking for ways to support our clients in engaging their employees.
Personal Group is proud to be an inclusive employer and encourages applications from a diverse range of candidates. If you require reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Recruitment Team.
- Business area
- Finance, Legal & Risk
- Role
- Risk
- Locations
- Milton Keynes
- Remote status
- Hybrid Remote
- Yearly salary
- £45,000 - £55,000
- Employment type
- Full-time
- Contract location
- Milton Keynes
- Car
- No

Milton Keynes
What it's like to work with us
Whether we are field based, located in our offices in Milton Keynes, Kennington, Bromsgrove or working at home, we all come together as part of the PG family.
Everyone has a voice here and plays a part in our success. We celebrate the differences in our people and their diverse backgrounds, ideas, opinions, and life experiences, and are committed to creating a workplace that maximises our people’s potential so that everyone is valued and feels empowered to contribute to our success.
We know the world of work has changed and offer hybrid working patterns across many of our roles.
About Personal Group
Personal Group: Simple, seamless employee services.
See all our latest investor information at personalgroup.com
Find out more about our employee benefits and insurance products at hapi.co.uk and our reward consultancy services at innecto.com and qcg.co.uk
Operational Risk Manager
Pivotal role to suit a commercially aware, operational risk practitioner who will partner the business, raising understanding & responding effectively to operational, regulatory & legal risks
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